I have extensive experience of helping people to communicate effectively in pressurised and complex situations. I offer a range of tailor-made and bespoke courses to meet different needs and budgets.
I’m a great believer that people learn best when they are participating fully, and enjoying themselves at the same time. My training courses are full of exercises to help participants develop their skills in a supportive and relaxed atmosphere, as well as lots of tips and techniques to increase their confidence in using them.
As a accredited coach I am passionate about helping every individual to get the best out of my training. I draw on my training in Transactional Analysis (TA) and Neouro-linguistic Programming (NLP) to help participants learn new ways of recognising and applying their skills.
Drawing on my many years as a PR consultant, journalist and media spokesperson, I aim to de-mystify the media and to help organisations gain a greater sense of control in the way they approach or respond to journalists.
I help my clients to recognise the stories and key information they want to put across, and to feel confident, focused and effective in giving interviews. I offer training for working with radio and television, and managing controversial and pressurised media situations.
I deliver a range of courses to increase people's confidence in their communication skills and to develop practical new skills applicable to their work environment. I regularly run courses in:
- Plain English
- Speech writing
- Making better use of meetings
- Effective minute taking
- Techniques for giving speeches and presentations
Confidence doesn't come easy to many of us. I believe that being truly confident isn't about being brash or pushy, and you certainly don't need to be an extrovert.
I believe that everyone can create their own style of confidence suited to their own personality and individual strengths. Building confidence/self esteem is a circular process, and I share skills and techniques which will help you leave situations with your self esteem boosted - so you will feel positive about future situations.
Having worked in partnership with many voluntary, statutory and government departments and as a journalist with tight deadlines to meet, I quickly recognised the importance of great negotiation skills. On my courses I share many techniques to help you identify what battles are worth fighting for, and when compromise will be the best outcome for everyone involved
Advocacy and coaching techniques
My courses help you to develop new ways to work with clients, service users and colleagues - helping them to identify their core messages and get these across. On my courses you will learn about 'deep listening' skills and and effective ways to create trust and rapport with other people. These courses are particularly effective for people working with disadvantaged groups and children ad young people eg foster carers, social workers, teachers and youth workers.
Creative writing workshops
The aim of my workshops are to make sure that anyone – whether they haven’t written since schooldays or just want to have a bit more freedom with what they’re already doing – can throw all the rule books out of the window and see what happens.
We all need to ‘‘play’’ sometimes and there’s no reason why we can’t have lots of fun with words, My belief is that when you stop worrying about the grammar rules, and just focus on getting all your ideas and feeling out there, then it becomes a really freeing and pleasurable process. Which opens the way to a lot of new possibilities.
I have a passionate interest in helping children and young people to get their messages across and have delivered training and facilitation events aimed at young people for example:
- For A National Voice
- For Voices from Care Cymru
- Fostering Network's Young People's Project
Some of my clients
- Action for Children
- BBC Academy
- Chatham House
- Department for Work and Pensions
- Circles of Support
- Fostering Network
- Grandparents Association
- Manchester Housing Aid
- Social Care Institute for Excellence (SCIE)
- Camden Council
- Chinese Advice & Information Service
- Catholic Children’s Society (Westminster)
- Voluntary Sector Training, Essex
What people are saying about my training
Joanne O'Brien, Independent Photography Professional
Julia Priestley Development Officer British Thyroid Foundation
Carol Sherriff, CEO, Wilson Sherriff
Louise Diss, Managing Director, The Obesity Awareness & Solutions Trust (TOAST)
Noel McDermott, Psychotherapist, Social Entrepreneur, Trainer.
What people are saying about my workshops