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Trainer

I have extensive experience of helping people to communicate effectively in pressurised and complex situations. I offer a range of tailor-made and bespoke courses to meet different needs and budgets.

My approach

I’m a great believer that people learn best when they are participating fully, and enjoying themselves at the same time. My training courses are full of exercises to help participants develop their skills in a supportive and relaxed atmosphere, as well as lots of tips and techniques to increase their confidence in using them.

As a accredited coach I am passionate about helping every individual to get the best out of my training. I draw on my training in Transactional Analysis (TA) and Neouro-linguistic Programming (NLP) to help participants learn new ways of recognising and applying their skills.

Media training

Drawing on my many years as a PR consultant, journalist and media spokesperson, I aim to de-mystify the media and to help organisations gain a greater sense of control in the way they approach or respond to journalists.

I help my clients to recognise the stories and key information they want to put across, and to feel confident, focused and effective in giving interviews. I offer training for working with radio and television, and managing controversial and pressurised media situations.

Communication skills

I deliver a range of courses to increase people's confidence in their communication skills and to develop practical new skills applicable to their work environment. I regularly run courses in:

  • Plain English
  • Speech writing
  • Making better use of meetings
  • Effective minute taking
  • Techniques for giving speeches and presentations

Confidence training

Confidence doesn't come easy to many of us. I believe that being truly confident isn't about being brash or pushy, and you certainly don't need to be an extrovert.

I believe that everyone can create their own style of confidence suited to their own personality and individual strengths. Building confidence/self esteem is a circular process, and I share skills and techniques which will help you leave situations with your self esteem boosted - so you will feel positive about future situations.

Negotiation skills

Having worked in partnership with many voluntary, statutory and government departments and as a journalist with tight deadlines to meet, I quickly recognised the importance of great negotiation skills. On my courses I share many techniques to help you identify what battles are worth fighting for, and when compromise will be the best outcome for everyone involved

Advocacy and coaching techniques

My courses help you to develop new ways to work with clients, service users and colleagues - helping them to identify their core messages and get these across. On my courses you will learn about 'deep listening' skills and and effective ways to create trust and rapport with other people. These courses are particularly effective for people working with disadvantaged groups and children ad young people eg foster carers, social workers, teachers and youth workers.

Creative writing workshops

 The aim of my workshops are to make sure that anyone – whether they haven’t written since schooldays or just want to have a bit more freedom with what they’re already doing – can throw all the rule books out of the window and see what happens.

We all need to ‘‘play’’ sometimes and there’s no reason why we can’t have lots of fun with words, My belief is that when you stop worrying about the grammar rules, and just focus on getting all your ideas and feeling out there, then it becomes a really freeing and pleasurable process. Which opens the way to a lot of new possibilities.

Young people

I have a passionate interest in helping children and young people to get their messages across and have delivered training and facilitation events aimed at young people for example:

  • For A National Voice
  • For Voices from Care Cymru
  • Fostering Network's Young People's Project

Some of my clients

  • Action for Children
  • BBC Academy
  • Chatham House
  • Estyn
  • Department for Work and Pensions
  • Circles of Support
  • Fostering Network
  • Grandparents Association
  • Manchester Housing Aid
  • Social Care Institute for Excellence (SCIE)
  • Camden Council
  • Chinese Advice & Information Service
  • Catholic Children’s Society (Westminster)
  • Voluntary Sector Training, Essex

What people are saying about my training

Henrietta is a gifted trainer who will go the extra mile for her clients. Her communication & writing skills are excellent. Working with her, I have found her to be flexible and imaginative and able to get the best out of people.

Joanne O'Brien, Independent Photography Professional
2013-12-01T15:36:40+00:00
Henrietta is a gifted trainer who will go the extra mile for her clients. Her communication & writing skills are excellent. Working with her, I have found her to be flexible and imaginative and able to get the best out of people. Joanne O'Brien, Independent Photography Professional
Thank you very much for helping us on Saturday - we particularly appreciate the fact that you were able to step in at the last minute. We've received lots of positive feedback from the families who came along who were all delighted with how much they got out of the day. Also we've had some really great comments about how the children enjoyed the activities and of course the chance to talk about their thyroid.’ (Creative workshop fat conference for children with thyroid conditions)

Julia Priestley Development Officer British Thyroid Foundation
2014-05-12T19:38:15+00:00
Thank you very much for helping us on Saturday - we particularly appreciate the fact that you were able to step in at the last minute. We've received lots of positive feedback from the families who came along who were all delighted with how much they got out of the day. Also we've had some really great comments about how the children enjoyed the activities and of course the chance to talk about their thyroid.’ (Creative workshop fat conference for children with thyroid conditions) Julia Priestley Development Officer British Thyroid Foundation
Henrietta has developed and delivered plain English, advanced writing skills and speech writing courses for Wilson Sherriff repeatedly over the past 5 years. She is a real expert being herself a published non-fiction and fiction author. She has a talent for explaining good writing in a way that is accessible and non-threatening. For example she knows all about the rules of grammar and also how to use them in different kinds of writing. As well as delivering courses for us, she has edited our website and helped us with written materials - she writes clear, concise engaging text but with that touch of magic that turns it from words to prose

Carol Sherriff, CEO, Wilson Sherriff
2013-12-01T15:00:13+00:00
Henrietta has developed and delivered plain English, advanced writing skills and speech writing courses for Wilson Sherriff repeatedly over the past 5 years. She is a real expert being herself a published non-fiction and fiction author. She has a talent for explaining good writing in a way that is accessible and non-threatening. For example she knows all about the rules of grammar and also how to use them in different kinds of writing. As well as delivering courses for us, she has edited our website and helped us with written materials - she writes clear, concise engaging text but with that touch of magic that turns it from words to prose Carol Sherriff, CEO, Wilson Sherriff
We have been fortunate in having the skills of Henrietta to train our staff team on two occasions so far. We benefited immensely in terms of the team building and knowledge that she was able to share with us. She has assisted us in the understanding of the key messages that we want to give out as a charity and in us understanding our roles within the organisation. We all feel as though we have been given an excellent range of skills to add to our repertoire. It is fun and invigorating to have Henrietta as a trainer and we will be asking her back

Louise Diss, Managing Director, The Obesity Awareness & Solutions Trust (TOAST)
2013-12-01T15:34:47+00:00
We have been fortunate in having the skills of Henrietta to train our staff team on two occasions so far. We benefited immensely in terms of the team building and knowledge that she was able to share with us. She has assisted us in the understanding of the key messages that we want to give out as a charity and in us understanding our roles within the organisation. We all feel as though we have been given an excellent range of skills to add to our repertoire. It is fun and invigorating to have Henrietta as a trainer and we will be asking her back Louise Diss, Managing Director, The Obesity Awareness & Solutions Trust (TOAST)
I have known Henrietta for some years now and have read her work and also had the pleasure of working alongside her at training events. She is thoroughly professional, discreet and talented. She has great insight into people in general and young people in particular. She has a great mix of personal experience, professional skills and common sense. All useful in their own right but in combination a killer!

Noel McDermott, Psychotherapist, Social Entrepreneur, Trainer.
2013-12-01T15:38:27+00:00
I have known Henrietta for some years now and have read her work and also had the pleasure of working alongside her at training events. She is thoroughly professional, discreet and talented. She has great insight into people in general and young people in particular. She has a great mix of personal experience, professional skills and common sense. All useful in their own right but in combination a killer! Noel McDermott, Psychotherapist, Social Entrepreneur, Trainer.

What people are saying about my workshops

Henrietta’s workshop ‘Writing for ‘pleasure’ has enabled me to move forward with my writing. Although dyslexic I have always written for myself but always get deterred and frustrated by grammar and the technical aspects of writing. But Henrietta’s open and relaxed style and unique approach unlocks the writer inside. Her writing exercises are fun but also highly effective in releasing creativity and I took away two pieces of work that I felt I could expand on. I recommend her writing workshop for everyone and can’t wait for the next one.

Attendee
2013-12-01T15:05:27+00:00
Henrietta’s workshop ‘Writing for ‘pleasure’ has enabled me to move forward with my writing. Although dyslexic I have always written for myself but always get deterred and frustrated by grammar and the technical aspects of writing. But Henrietta’s open and relaxed style and unique approach unlocks the writer inside. Her writing exercises are fun but also highly effective in releasing creativity and I took away two pieces of work that I felt I could expand on. I recommend her writing workshop for everyone and can’t wait for the next one. Attendee